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5 Ways Your Website is Spooking Customers Away

by Blake John and Megan Heller

[ Web Design & Development ]

5 Ways Your Website is Spooking Customers Away

We’ve all been there. We want to look for a new restaurant to venture to, so we type in “Italian food” on Google, click one of the first few links, and after about 1 second, we’re onto the next site because that old, outdated site either took too long to load, wasn’t mobile responsive, or didn’t have the content to tell you what you needed to know. There’s no way in HELL-oween we are eating there! Websites are a representation of YOU and your business. If your website has become a casualty to these 5 website no-nos, chances are it’s going to scare potential customers away.

Boo gif

1. Uninformative Content

When someone is entering your website and clicks on a link or call-to-action, are they stuck with disposable content that doesn’t even relate to the link they clicked in the first place? If so, you may be scaring potential buyers away. Don’t frustrate your customers with meaningless details; stick to the point, and make sure to have a point. Content should be informative, concise, easy to understand, and lead users to the action or destination they were looking for.

2. Mobile-Responsive (Or Lack Thereof)

It is no secret that most folks (okay everyone) these days own a cell-phone. They use it for everything from shopping, to scrolling through social media, to looking at your website and cringing because the text is way too small to even read. Currently 65% of all website traffic is coming from mobile devices, and it is only going to increase from there. Look at your website from your phone right now, and if this section relates to you at all, contact us!

3. Slow Loading Time

A slow load time (about 3+ seconds) can increase your bounce rate, and decrease the likelihood that a potential customer will buy in on your product or service. Potential guests are walking away before seeing everything that you have to offer! Studies show that even a one-second delay could result in 7% sales conversion reduction- yikes!

4. Grotesque Design

If your design resembles flashing neon lights or a picture-less newspaper article, you could be driving people away. Users don’t want to be blinded by a flashy design, loud videos, or overwhelmed with blocks and blocks of content. Let your products do the talking, and your site should simply be the guide.

If you don't have SEO, your users will say, "Bye."

 

5. SEO Ghost

Approximately 93% of online experiences begin with a search engine. If you’re not on the first page of the search results, your potential guests will not be able to find you. And if guests can’t find you, you’re losing business. Not sure where to start? We’ve got you!

There you have it, you don’t need garlic or a wooden stake to keep these 5 scary website mistakes away! Only a good web team with a plan. Is there anything you would add to this list? If so, tweet us and let us know!

Have a Happy Halloween and don’t let the ghosts and ghouls get you!

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